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What payment methods do you accept?
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Getting Started
What is Roamly?
What is an eSIM?
How to check if your device supports eSIM
How to buy an eSIM plan
Intallation
How to install your eSIM (iPhone)
How to install your eSIM (Android)
When should I activate my eSIM?
Managing Your eSIM
How to check your data usage
How to top up your eSIM with more data
How to rename your eSIM
Can I use my eSIM on multiple devices?
Can I use hotspot/tethering?
What happens when my data runs out?
What happens when my plan expires?
Countries & Plans
Which countries are supported?
What speeds will I get (3G/4G/5G)?
Country vs regional plans
Can I use one eSIM in multiple countries?
Can I make calls or send texts?
Payments & Billing
What payment methods do you accept?
How do I view my receipts?
What currency are prices in?
Do you offer refunds?
Is my payment secure?
Account
How to create an account
How to change your email address
How to change your password
How to sign in with Google or Apple
How to delete your account
Troubleshooting
My eSIM isn't connecting to the network
I can't install my eSIM
My data speeds are slow
I purchased but didn't receive my eSIM
I'm being charged for roaming by my carrier
My eSIM shows 'No Service'
Payments & Billing
What payment methods do you accept?
Roamly uses Stripe for secure payment processing. We accept the following payment methods:
Credit cards
— Visa, Mastercard, American Express
Debit cards
— Visa, Mastercard
Apple Pay
Google Pay
All payments are processed securely through Stripe. Roamly never stores your card details.
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Responses are generated using AI and may contain mistakes.