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Before you start — Make sure you’re connected to WiFi and that your iPhone supports eSIM. We recommend installing your eSIM before you travel, while you’re at home. The whole process takes under a minute, and you don’t need to activate it yet.

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Install via the Roamly portal

1

Go to My eSIMs

Log in to Roamly and navigate to My eSIMs. Tap on the eSIM you’d like to install, then tap “Add to iPhone”.
Add to iPhone
Alternatively, you can scan the QR code shown on your eSIM detail page using your iPhone’s camera. See QR code method below.Accept the warning to confirm you understand that an eSIM can only be installed on one device.
Confirm single device warning
2

Install your data plan

Your iPhone will take you to Settings and show an “Add eSIM” prompt. This means the eSIM profile has been detected and is ready to install.You may also see a prompt letting you know that your EID (a unique identifier built into your device’s eSIM chip) will be shared with Roamly to activate your eSIM.
Add eSIM prompt
Tap Continue/Activate to begin the installation.
3

Choose your plan type

Once the eSIM profile has been downloaded and installed, your iPhone will ask what type of plan you have. As Roamly provides data-only plans, select Data Only.
Select data only
4

Installation complete

Your iPhone will confirm that the eSIM has been installed successfully.
Installation complete
5

You're all set!

Your Roamly eSIM is now installed. You’ll see it listed under Settings > Mobile Data on your iPhone.Don’t turn it on yet — keep your eSIM toggled off until you arrive at your destination. Most plans start their validity period when you first connect to a network abroad.
6

Before you leave

We recommend preparing your phone before you head to the airport:
  1. Go to Settings > Mobile and tap on your primary (home) plan.
  2. Turn Data Roaming off on your home plan to avoid unexpected charges.
  3. When you’re ready to board, switch on Airplane Mode.

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Alternative: QR code method

If you’d prefer to install using a QR code, or want to install the eSIM on a different iPhone:
1

Display the QR code

Log in to Roamly, go to My eSIMs, and tap on your eSIM. Tap “Show QR Code” to display it on screen.
2

Scan the QR code

On the iPhone you’d like to install the eSIM on, go to Settings > Mobile Data > Add eSIM > Use QR Code.Point your camera at the QR code displayed on the other screen.
3

Complete the setup

Follow the same on-screen prompts as above — select Data Only when asked, and choose your Roamly eSIM for mobile data.

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When you arrive at your destination

1

Find your travel eSIM

Go to Settings > Mobile and find your Roamly travel eSIM.
Find your travel eSIM
2

Turn on your travel line

Tap Turn On This Line to enable your Roamly eSIM.
Turn on this line
Then scroll down and turn on Data Roaming. Don’t worry — enabling data roaming on your Roamly eSIM simply allows it to connect to local networks at your destination. Your data is included in your plan, so there are no extra charges.
Enable data roaming
3

Switch your mobile data

Go to Settings > Mobile Data and select your Roamly travel eSIM as the active data line.
Switch mobile data
4

You're connected!

Your iPhone will connect to a local network automatically. You should see a signal within a few seconds — you’re good to go!

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When you get home

1

Switch back to your primary line

Go to Settings > Mobile Data and select your primary (home) plan as the active data line.
2

Turn off your travel eSIM

Go to Settings > Mobile, tap on your Roamly eSIM, and tap Turn Off This Line. You can leave it installed in case you travel to the same destination again, or remove it if you’re done with it.
If you remove (delete) the eSIM from your device, it cannot be reinstalled. Only remove it if you’re sure you no longer need it.

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Tips

  • Install before you travel — Download your eSIM while you’re on WiFi at home. You can activate it when you land.
  • Don’t delete your eSIM — If you remove it from your device, it cannot be reinstalled. Contact support if this happens.
  • Need help? — Reach out via live chat, email, or phone and we’ll get you sorted.

Having trouble installing?

Check our troubleshooting guide for common installation issues.